FAQs
Q. I can't remember my username - how do I find it?
A. Your username is the email address you used to register
Q. I've lost my password, what can I do?
A. You can request a password reset here
Q. Can I change my password to something I can remember?
A. Yes - after you have logged in go to the My Profile page and enter your new password
Q. Do you sell to non-UK customers?
A. Yes - see here for more information
Q. I am a UK resident - can I ship goods to friends overseas?
A. Yes - see here for more information
Q. How can I see the status of my orders?
A. Go to the My Orders page from the top menu. You will be asked for your username and password if you are not already logged in
Q. Do I need to sign up again for your other sites?
A. No - one login is good for all of our product sites